As we prepare 3LUXE for a public launch, we want to try and get coverage from popular media sources like Technorati. As part of this process we’ve created a Technorati Profile which we will be building out over the next couple of days.

If you have a blog or just have questions about 3LUXE, don’t hesitate email me at: bill@3luxe.com.

All the best,
Bill

We’re another week farther along, and we’re working out the last few minor bugs on the site. I’m targeting June 1st for the beginning of our efforts to actively drive traffic to the site (note to self, confirm that’s Bill’s target as well). We’re also now reaching out to the companies, products and services selected as “Best Of”—officially notifying them of their recognition and letting them know that they can now post our 3LUXE “Best of” seal and a link back to their 3LUXE product page if they would like. Safe to say, we would like that.

If you have any thoughts on what you might do differently to make this a better site for you, please let us know. Have a great week.

All the best,

Doug

At 3LUXE we’re not only committed to make life easier for you by doing extensive research and publishing the 3 “Best Ofs” to 3LUXE, we want to make sure we are continuously featuring the best. When it comes to the best it doesn’t get better than the Kentucky Derby.

The Derby is the first “Best Of” in horse racing’s, Triple Crown. The Kentucky Derby has always represented the best of tradition, this year was unique in that another great tradition became an integral part of the Derby. Jess Jackson, the founder of Kendall-Jackson Winery is the majority owner of Curlin, the American Thoroughbred who took third in this year’s Derby. Curlin had a strong finish at the Derby which speaks well to his chances at the Preakness Stakes. Jackson is a unique individual who has worked his way to the top of two great luxe traditions. In doing so, he has created a strong link between wine production and horse racing. For his pursuit of the best, we raise our glass.

All the Best,

Bill

I’m back home from the Amex Luxury Summit at The Breakers and as promised, I wanted to update you on the service response from The Breakers. First off they did not do anything to remedy our dissatisfaction until we complained. And we complained only after they had another service outage.

I had ordered breakfast through room service to arrive at 7:30 am. It did not arrive until nearly 8:30. By that time, I was already in the Summit presentations that began at 8:15. For the breakfast snafu, they did proactively apologize and promised it would not happen again. The person who contacted our room left his number and so I decided to call him since it had already happened to me twice. While we played phone tag (no fault of their’s as it was due to my unavailability), he did promise to adjust the bill and see that we were not charged. I appreciated that very much and it was the one thing they could do to make me feel like they were doing the right thing.

That being said, it was still on our bill when we checked out, so I had to go through it once again. Apparently there was a note attached to my file saying I wasn’t to be charged, so they quickly took care of it, but I’m always a bit self-conscious about asking for a charge to be removed at checkout, so I didn’t appreciate having to mention it. Feeling self-conscious is perhaps not logical, but I guess it is part of my personality.

I would like to give The Breakers kudos for everything else this past weekend. Their service as it related to the summit itself was exemplary, and I loved the friendliness of their staff. The renovations and blend of old and new in the facilities are first-rate, and I can see how it is a favorite of many people.

It’s still not one of the 3 “Best Of’s” out there based on my experience, but it had the potential to be without those service failures.

All the Best,

Doug