I just arrived in Palm Beach for the American Express Publishing Luxury Summit. It kicks off Sunday night, so we’re a little early, but today is also our wedding anniversary, so my wife (Becca) and I are here early to take advantage of the great location ( The Breakers ) for the conference.

The Breakers is one of those legendary luxurious resorts born at the turn of the century. It is consistently rated as one of the best resort destinations in the country. In fact I believe it was ranked number one by Travel & Leisure in 2005. At any rate I was anxious to see if it lived up to its billing and would be deserving of a 3LUXE “Best Of” rating.

Unfortunately, my first impression has been marred a bit, and they are not looking good to make the list. Don’t get me wrong, the resort is beautiful, but I had arranged for a bottle of champagne and some tuxedo chocolate strawberries to be waiting in the room upon our arrival (yes, perhaps a bit of a cliche, but still a well-intended attempt at being a good husband). And they weren’t there. Three phone calls later, and they still weren’t there. Apparently they were delivered to the wrong room. They quickly delivered them when the error was discovered, but the moment had really passed.

We’ll see what they do to make it right. I can’t imagine that they would just let it go without some apology, adjustment, or something, but we shall see. If they do make amends, I will definitely post another entry and let everyone know.

I will also let you know anything interesting that happens during the Luxury Summit.

Until then…

All the Best,

Doug

At least I hope it does. The changes to the site over the last several weeks have seemed to take eons for very little visible change. We’re still not to a point where we feel comfortable beginning to drive traffic to the site—we still have one or two bugs that impact the experience a bit too much for us to feel comfortable that we will favorably impress and retain those initial visitors to 3LUXE.

While I’m trying to be patient, as is Bill, we really need to start testing the site with real traffic and see what happens.

On the plus side, the categories we’re reviewing continue to add up, with us reaching the half way point this week with reviews written and edited. Posting with the pictures uploaded is imminent.

If you’re a new or returning visitor, we would love to hear your feedback. We know we have much to improve, but hearing your thoughts on how we can improve the site would be invaluable.

All the best,

Doug